PINPOINT
ADVERTISING LIMITED
(Trading as THOROUGHBRED ADVERTISING)
This Returns
Policy applies only where Thoroughbred Advertising
is the seller of relevant goods.
It does not apply where the seller/supplier
is a third party. In such circumstances the
rights of a buyer will be determined by the
terms of the contract with the seller and/or
will be such as arise by operation of law.
Our 21 day
returns guarantee
We offer a 21 day returns guarantee.
This means that if, for any reason, you are
unhappy with a purchase from Thoroughbred Advertising,
you can return it to us in its original condition
within 21 days of the date you received the
item, unopened (with any seals and shrink wrap
intact) and we will issue a full refund for
the purchase price you paid for the item. We
can only accept the return of opened items if
they are faulty.
We re-emphasise that if you are the buyer of
goods through the website but where Thoroughbred
Advertising is not the seller, this policy does
NOT apply and there may be no equivalent returns
policy.
Refunds
Policy
Our refunds policy does not affect
your statutory rights.
When you send your items back to us, we will
process the returned item then notify you via
email of your refund. You can expect a refund
in the same form of payment originally used
for purchase within three weeks of our receiving
your return.
Your Statutory
Rights
By law, customers in the European Union
have a right to withdraw from the purchase of
an item within seven working days of the day
after the date when the items was delivered.
This applies to all products in except for digital
items where the item has been downloaded by
the buyer. To cancel your purchase within the
seven working day period, please contact:
Thoroughbred
Advertising
98/102 Station Road East
Oxted
Surrey
RH8 0QA
England
Telephone + 44 (0) 1883 714800
Facsimile: + 44 (0) 1883 714001